I do not know how to use it? What should I do?

FRD laser marking machine adopts the “plug and play” design, we will send operation video and manual with the machine together. Our technician will do training online from Teamviewer/WhatsApp/Skype. If needed, we can send our engineer to your site for training or you can send the operator to our factory for training, both are Ok.

The training & technical support of Hispeed Laser is as below:

1.Machine manual and Operation video will be provided with a machine.

2.Software manual will be provided in softcopy.

3.Initial parameters in the software will be set up so the machine is “ready to use”.

4.Online technical support requests will be Response within 1 hour during working time, we will guide you by email, telephone, or video chat.

5.Actually this laser marking machine is quite simple on an operation, most of our users can start to use the machine and learn well by themselves in a short time.

6.Engineer online technical support is available, visa, air tickets, accommodation, and

local transportation fees will be on the client’s side. (Appointment needed )